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Imperial Plumbing Solutions

Plumber

Weekly schedule

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
SaturdayClosed
SundayClosed

From Google, checked Oct 2026.

Google Reviews

5.0 (31) Google Reviews

Ratings as of October 2026. See this business on Google

Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.

5 out of 5 Thiyagesh R.

Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.

5 out of 5 Mario A.

Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.

5 out of 5 Jacob P.

From the owner on Google

Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.

From the business's own words on its Google listing, October 2026.

Starting with Imperial Plumbing Solutions

The first step is a call to Dylan Reid, the owner and plumber. The company describes itself as second-generation and owner-operated, and says it takes residential and commercial work in Johnston, Harnett and Wake Counties. It states that transparent upfront pricing and honest communication are how it deals with customers.

Reviewers point the same way. Many mention a quick response, and some say Dylan listened to the problem and explained the process clearly. Others call his prices reasonable. The business holds a 5.0 rating from 31 Google reviews.

Water heaters and pipe repairs in Benson

The company says its focus is water heaters, pipe repairs and the plumbing systems of local homes. It reports 14 years of hands-on work and gives its licence as NC Plumbing License #33405. Reviewers describe tankless water heater maintenance, a water heater replacement with a venting fix, and a smart water meter installation.

Google classes the business as a gasfitter, a drainage service and a hot water system supplier, and also as a kitchen and bathroom remodeler.

Before the visit, have a plain account of the symptoms ready, along with the make and age of the water heater if that is the job.